TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the NSPIRE Training App, including our website, mobile app, and any associated services (collectively, the “Services”) provided by NSPIRE Training App, LLC (“NTA,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Eligibility; Accounts; Security

Eligibility. You must be at least 18 years old and able to form a binding contract to use the Services.

Account Creation. You agree to provide accurate, current, and complete information and to keep it updated.

Credentials. You are responsible for safeguarding your login credentials and for all activity under your account.

Security Notice. Notify us immediately at [email protected] if you suspect unauthorized use.

2) Description of Services; Subscriptions; Billing

What we provide. The Services include educational content, training modules, voice and chat tools, and related features for housing/property inspection professionals.

Subscriptions. Some features require a paid subscription. Pricing and plan details appear at https://nspiretrainingapp.com and may change. We will provide notice of material changes before they take effect.

Billing Authorization. You authorize NTA (or our payment processor) to charge your payment method for fees, taxes, and renewals.

Automatic Renewal. Subscriptions renew automatically at the then-current rate unless you cancel before the renewal date.

Cancellation. You may cancel at any time in your account settings; cancellation is effective at the end of the current billing period.

Refunds. Payments are non-refundable except where required by law or as specified in our published Refund/Cancellation Policy at https://nspiretrainingapp.com/legal/refunds.

SMS features. Certain Services include optional messaging features subject to Section 13 (Messaging Terms).

3) Acceptable Use

You agree not to:

Interfere with or disrupt the Services or any user’s enjoyment of them.

Use the Services for unlawful, deceptive, defamatory, harassing, hateful, obscene, or otherwise objectionable content.

Violate any applicable law or regulation, including housing/inspection, privacy, intellectual-property, or anti-spam laws.

Reverse engineer, decompile, or attempt to discover source code except where permitted by law.

Use automated means (scrapers/robots/crawlers) to access the Services without our prior written consent.

Misrepresent your identity or affiliation or impersonate another person or entity.

Resell, lease, sublicense, or provide the Services to third parties without written permission.

Send messages that violate carrier or A2P policies (see Section 13.9).

We may suspend or terminate access if you violate these Terms or misuse the Services.

4) Intellectual Property; Licenses

Ownership. The Services and all related materials (software, content, text, graphics, trademarks) are owned by or licensed to NTA and protected by law.

Your License. Subject to these Terms, NTA grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal or internal business purposes.

Your Content. You retain ownership of content you submit (e.g., notes, photos, voice recordings). You grant NTA a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and display your content solely to operate and provide the Services. You represent you have all rights necessary for this license.

5) Third-Party Services

The Services may include links or integrations with third-party services (e.g., payment processors, AI tools). We do not control and are not responsible for those services. Your use is governed by each provider’s terms and privacy policy.

6) Software; Updates; Availability

We may provide updates or changes to the Services, including security patches and new features. We strive for high availability but do not guarantee uninterrupted access; maintenance, outages, or provider issues may occur.

7) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, NTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

8) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NTA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS; REVENUE; OR DATA; ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE IS LIMITED TO THE AMOUNT YOU PAID TO NTA FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the extent permitted by law.

9) Indemnification

You agree to indemnify, defend, and hold harmless NTA and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms or law; or (c) your content or interactions.

10) Termination

We may suspend or terminate your account at any time with or without notice if we reasonably believe you violated these Terms, engaged in fraud or abuse, or pose a security risk. You may stop using the Services at any time. Sections 4–16 survive termination.

11) Privacy; Data

Your use of the Services is subject to our Privacy Policy (incorporated by reference) available at https://nspiretrainingapp.com/legal/privacy. We process personal data in accordance with that policy, including consent records for messaging where applicable.

12) Electronic Communications; E-Sign Consent

By creating an account or providing contact information, you consent to receive electronic communications from us (e.g., emails, in-app messages, SMS where you have opted in). You agree that electronic communications satisfy any legal communication requirements.

13) Messaging (SMS/MMS) Terms (Carrier/A2P compliant)

13.1 Program Description. NTA offers optional text messaging for account notices, customer support, training updates, reminders, and service alerts (the “Messaging Program”). Message frequency varies and depends on your interactions.

13.2 Consent & Opt-In Methods. You may opt in by: (a) submitting a website/app form with a required SMS consent checkbox; (b) texting our toll-free number first; or (c) otherwise providing explicit written consent. By opting in, you authorize NTA to send SMS/MMS to the number you provide using an automatic telephone dialing system or other technology.

13.3 Charges. Message & data rates may apply. You are responsible for charges imposed by your carrier.

13.4 Opt-Out. You can opt out at any time by replying STOP to any message. After you send STOP, we will confirm your opt-out by text and you will not receive further SMS from that number unless you re-opt in (e.g., by sending START).

13.5 HELP. For help, reply HELP or contact [email protected] or (877) 709-2963 (U.S. Central Time business hours).

13.6 Eligibility. You must be at least 18 and the owner or authorized user of the mobile number provided.

13.7 Link Policy. For security and compliance, NTA does not use public URL shorteners (e.g., bit.ly, tinyurl). Links in messages direct to https://nspiretrainingapp.com/ or other NTA-controlled domains.

13.8 Coverage; Delivery. The Messaging Program is intended for U.S./Canada carriers and may not be available in all areas or on all devices. Delivery is not guaranteed and may be affected by carriers or network conditions.

13.9 Prohibited Use & Content. You agree not to use the Messaging Program for illegal, harmful, or abusive purposes, including but not limited to: hate speech; harassment; threats; deception; obscene content; sexually explicit content; firearms; gambling; controlled substances; or any content prohibited by carrier/A2P policies or law. We may suspend or terminate messaging access for suspected abuse or elevated complaint rates.

13.10 Privacy & Consent Records. Your mobile number and messaging preferences are processed in accordance with our Privacy Policy. Where applicable, we record the date/time, IP, and method of consent.

13.11 Changes. We may modify or discontinue the Messaging Program or these Messaging Terms at any time. Continued participation after changes constitutes acceptance.

14) Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.

Binding Arbitration; No Class Actions. Except for claims that may be brought in small-claims court or for injunctive/equitable relief regarding intellectual property or unauthorized access, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration on an individual basis under the rules of the American Arbitration Association. You and NTA waive any right to a jury trial or to participate in a class, collective, or representative proceeding. The seat of arbitration is Tennessee, and the language is English. Judgment on the award may be entered in any court of competent jurisdiction.

15) Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will post the updated Terms (and update the “Last updated” date). Your continued use of the Services after the effective date constitutes acceptance of the changes.

16) Miscellaneous

Severability. If any provision is unenforceable, the remainder remains in effect.

Assignment. You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.

Entire Agreement. These Terms (and any referenced policies) are the entire agreement between you and NTA regarding the Services and supersede prior or contemporaneous agreements.

Headings. Headings are for convenience and do not affect interpretation.

17) Contact Us

NSPIRE Training App, LLC
Email: [email protected]
Phone: (877) 709-2963
Website: https://nspiretrainingapp.com